showing tips & etiquette
you’re finally inside the home… what should you look for?
Look beyond the décor
Paint colors, furniture, decor choices, and staging can all be changed.
Pay attention to things that are harder or more expensive to change:
floor plan/room sizes
ceiling height
natural light
storage/closet space
kitchen layout
garage size
outdoor space/yard size
lot characteristics
proximity to neighbors
🛑 Ask yourself: Can this house work for me without making major changes?
Look at the condition—not just the appearance
You don't need to be a home inspector, but really look around.
Keep an eye out for things such as:
moisture stains on ceilings, walls, or inside cabinets
musty or unusual odors
cracks in walls, ceilings, at corners of windows
doors that don't open/close properly
windows that appear foggy, damaged, or difficult to operate
soft, damaged, or uneven flooring
peeling paint
damaged siding
roof wear that’s visible from the ground
drainage concerns around the exterior
unusual noises from HVAC equipment, plumbing, appliances
Don't assume you've found a major problem just because you notice something unusual. Make a note of it and ask your Realtor what additional investigation might be helpful.
Don’t skip these items
These can often get overlooked, don’t forget!
fences & gates
mailbox
driveways
concerning trees
retaining walls
gutters & downspouts
exterior drains
underneath decks
inside appliances
windows
inside cabinets
underneath rugs
garage doors & openers
fireplaces
peek around the attic if it’s accessible - Unless the seller has given permission, do not actually walk around up there. Buyers have fallen through the ceiling before and you don’t want to be injured and have to pay for that repair.
Listen
Stop talking for a moment. Turn down any background music.
If noise like traffic, trains, neighbors, pets, shooting range, etc are important to you and you’d like to revisit the property again at another time of day, just ask!
tour the neighborhood
Pay attention as you drive to and from the property. Drive other neighborhood streets too. Are the homes in good shape? Do people tend to park on the street or in the driveway. Look for those things that are important to you.
Is there a resident outside? Stop to say hello and ask how they like living in the neighborhood; see what you find out. Bear in mind, this is just one neighbor’s opinion.
If the community has amenities such as pool, clubhouse, pickleball courts; ask if you can view those areas as well.
🛑 Remember: One showing is only a snapshot. Consider visiting the neighborhood at different times of the day and on different days of the week.
check out your cell service
Do this in different parts of the house and yard, wherever is important to you.
you're a guest in the seller’s home… how should you behave at the showing?
check before taking photos & videos
Ask your Realtor about the seller's instructions regarding photography and video before taking pictures or recording. Don't photograph personal documents, family photos, valuables, or other private information.
assume you’re on camera
Many homes now have doorbell cameras, security cameras, smart speakers, baby monitors, and other connected devices.
Never discuss:
How badly you want the house
How much you're willing to pay or your max budget
Your negotiating strategy
How desperate you are to move
Previous attempts to buy other houses
Negative opinions about the seller’s decor or other choices
Speculation about who the sellers are and their lives
Your personal life, your children, your pets, your jobs
You should discuss thoughts and concerns with your Realtor—but when possible, have those conversations away from the property.
supervise your children
Don't allow kids to wander off on their own or touch things.
be on time and leave on time
Be as close to on time as possible. Sellers who leave their home right before your showing time begins, can be frustrated if you didn’t show up until 30 minutes later.
If you need more time than the seller approved, just get permission before staying past your end time. Your Realtor can simply ask for extended time or schedule a second showing at another time.
When you need to cancel a showing, do it as far in advance as possible.
avoid using the bathroom
Try to take potty breaks somewhere else before or after the showing. Only use the seller’s toilet if it’s an emergency.
never do any of these without seller permission
touch valuables
touch vehicles
sit on beds
move furniture
eat or drink inside
bring pets
open drawers & cabinets that aren’t part of the sale
touch computers & electronics that aren’t part of the sale
turn off or on fireplaces
adjust water heater settings
light pilot lights
pull corners of carpet to see what’s underneath
scratch off paint to test
pick flowers
park on the lawn
enter the home without your Realtor
leave things like you found them
Adjust thermostat to it’s original setting
Turn off lights that were off when you arrived
If doors were closed and/or locked, close and/or lock them back
If doors were open, leave those open - sometimes this is important to the seller’s pets
If you tested opening windows, close them back and lock them if they were locked